In this guide, we are going to uncover some of the possible reasons why the microsoft Surface Book keyboard is not working and then we will suggest possible repair methods that you can try to fix the problem.

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Surface Book 2 is powerful in one device, designed to demonstrate the overall versatility of a Windows 10 product and how well it can be adapted to both PC and tablet. It also makes the detachable central keyboard an issue for a device that has been designed to retain its performance-oriented nature.

So the last thing you might be interested in about the Surface Book 2 is that it doesn’t support a keyboard. It’s almost as frustrating, to say the least.

Fortunately, simply because most of the other problemspersons to correct the situation and regain control of the power button.

Surface Book 2 Does Not Include A Keyboard

  1. Reboot Surface immediately book after two-key shutdown.contacts
  2. Clean up keyboards
  3. Software Troubleshooting
  4. Save BIOS settings
  5. Surface diagnostic utility
  6. Reset the current Surface book.

1. Restart Your Surface Book Using Two-button Shutdown

Let’s start with the simple steps, and the special two-button reset is the easiest aspect to try before diving into anything else. All you have to do is press and hold the topic to activate the mass popularity button and turn up the volume for 30 seconds. To get help, hold the buttons for about 15 more seconds until it pops up. Then press the power button in the software to make the device boot up successfully. During the test file, the keyboard is recognized as normal.

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2. Clean Keyboard Contacts

The keyboard uses a surface locking mechanismand nutrition. However, the presence of harmful particles can sometimes prevent a new contact from being established, affecting your current keyboard experience. What you need to do is remove the keyboard and thoroughly wipe the pins (their connectors are six silver) with a Q-tip. Repeat the same with another cotton swab.

Let it dry a little before reconnecting the surface of the book to the computer. Also make sure the corks do not contain cotton fibers.

The keyboard should now be available. Otherwise, follow the steps below.

  • CONNECTING: Surface Book 2 receives Windows 10 and v1709 v1703 during stability update
  • 3. Troubleshooting Software

    If the keyboard found works fine but no longer works, be sure to release a software update, you know your company is to blame, the new set of codes is to blame. The most logical thing to do on this site is to resubmit the update and launch a new device. In particular, it turned out that the removal of security update KB4074588Many people could reconnect with the keyboard.

  • Start the control panel. The easiest way to do this is to log in to the Panel in the payment control field on the taskbar.
  • Select Programs, then Programs Components and > Installed View Updates.
  • Select Home Update Protection and click kb4074588 Uninstall. Can
  • microsoft surface book keyboard not working

    You also prevent the same update from being installed again directly on the Surface Book software. Here’s how:

  • Click “Start” > “Settings” > “Update & > security” “Update window”.
  • Select More options.
  • Set the pause option here to Enabled.Surface
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    Your Book will again be able to communicate with the keyboard without problems.

    4.Save BIOS Settings

    microsoft surface book keyboard not working

    There have also been cases where the keyboard was not recognized only by the Surface Book, but keep in mind that this does not solve it either. Microsoft has recommended the following steps to get out of this situation. To do this, you need to change it in the BIOS, save it to (although in fact there are no changes inBIOS is not entered) and reboot your Surface main Book.

  • Turn off your Surface Book. And
  • press hold and the influence button until it starts.
  • Press and hold the volume up button until you enter the BIOS.
  • Make sure you don’t make any changes to the BIOS settings. None of this is required.
  • Just click the “Exit” button to exit the BIOS. However, do not forget to agree to make changes in life, even if no proposals were made to you.
  • You should be able to interact with the keyboard as usual, and detach it if you haven’t already.

  • CONNECTING: Surface Book overheats after Windows 10 Creators Update [Fix]
  • 5.Surface Utility

    You can also try the surface diagnostic utility. To get the job done, you need to download the toolkit and run it on your device. For more information and download, visit the website here.

    6. Reset Book Surface Test Drive, One

    Here’s what you can do if everything elseflax does not solve the problem.

  • Click Start > Install and Update Security
  • In the left box, click Restore.
  • Then click Reset.
  • Before you reinstall Windows, you have two options: Keep My Folders, which removes apps and locations but keeps your personal files, and Remove Everything, which removes everything from your device, including your personal files.
  • Choose wisely. If you decide to delete everything, make sure you back up all your data. Time
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    After no process is finished, not to mention a reboot, the device will check to see if our own keyboard is responding again. if

    However, zero seems to work, maybe the keyboard doesn’t work after all. In this case, please contact Microsoft Support.

    In the meantime, here are some other programs you might want to excel at:

  • The Surface battery in the sports Book 2 lasts 17 hours.
  • Surface Book 2 turns on? not That’s how you return everything
  • Fixed: Screen dimming issue on Surface Pro 4